Terms of service

BARNORA TERMS OF SERVICE

Last updated: July 13, 2026

OVERVIEW

Welcome to Barnora. Barnora is a horse-care retail brand operated by Vyrix LLC. Vyrix LLC operates this website, online store, and related services available through getbarnora.com.

The terms “Barnora,” “we,” “us,” and “our” refer to Vyrix LLC and the Barnora brand. This website is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.

These Terms of Service govern your access to and use of our website, customer account features, products, checkout, and related services. By visiting our website, creating an account, submitting information, or placing an order, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not use the Services.

SECTION 1 - ELIGIBILITY AND CUSTOMER ACCOUNTS

You must be at least the age of majority in your state, province, or country of residence to place an order or create a customer account.

You agree to provide accurate, current, and complete account, billing, payment, contact, and shipping information. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not impersonate another person, use false information, or transfer your account to another person without our permission.

We may suspend or terminate an account that is used unlawfully, fraudulently, or in violation of these Terms.

SECTION 2 - PRODUCTS AND PRODUCT SAFETY

Barnora sells horse slow-feed hay nets, hay bags, hanging hardware, and related horse-care products.

We make reasonable efforts to display product descriptions, colors, dimensions, prices, and images accurately. Actual colors or appearance may vary depending on your screen, lighting, manufacturing variation, or product updates.

Product availability, descriptions, specifications, and prices may change without notice. We may discontinue a product or limit quantities at any time.

Horse-care equipment must be selected, installed, and used appropriately. Customers are responsible for choosing a suitable product, using a safe hanging or feeding location, supervising use when appropriate, and inspecting products and attachment points regularly for wear or damage.

Discontinue use of any product that is damaged, excessively worn, incorrectly installed, or creating an entanglement or other safety risk.

Information on this website is provided for general product and horse-care purposes only. It is not veterinary, medical, nutritional, or professional safety advice. Consult a qualified veterinarian or equine professional when appropriate.

SECTION 3 - ORDERS AND ORDER ACCEPTANCE

Submitting an order is an offer to purchase. An automated order confirmation does not necessarily mean that we have accepted the order.

An order is accepted when payment is successfully authorized and we confirm or begin processing the order. We may reject, limit, hold, or cancel an order because of inventory issues, suspected fraud, pricing errors, payment problems, shipping restrictions, or other legitimate business reasons.

if we cancel an order after payment has been collected, we will issue a refund to the original payment method.

Please review your products, quantities, shipping address, and contact information before submitting an order. Contact us promptly if you discover an error. We cannot guarantee that an order can be changed or canceled after processing or fulfillment has begun.

Products purchased through Barnora are intended for lawful personal, household, barn, or business use. Products may not be purchased for unlawful export, fraudulent resale, or any prohibited purpose.

SECTION 4 - PRICES, TAXES, AND PAYMENT

All prices are displayed in the currency shown during checkout. Prices, discounts, and promotions may change without notice.

The price charged is the price displayed during checkout when the order is submitted, subject to correction of obvious errors. Shipping charges, sales tax, duties, and other applicable charges are shown during checkout when available.

Payments are processed through Shopify and the payment providers enabled for our store. Available payment methods may vary by device, location, order, and payment-provider availability.

You represent that you are authorized to use the payment method submitted with your order and that the payment information is accurate.

We do not directly store complete payment-card numbers. Payment information is handled by Shopify and applicable payment processors under their own security and privacy practices.

SECTION 5 - SHIPPING AND DELIVERY

Orders are generally processed within 1 to 3 business days. Estimated delivery within the United States is typically 3 to 8 business days after shipment.

Processing and delivery times are estimates and are not guaranteed. Delays may occur because of inventory, weather, carrier disruptions, address problems, holidays, customs, emergencies, or events outside our reasonable control.

We use established carriers such as USPS, UPS, and FedEx. Carrier selection depends on product size, destination, shipping service, cost, and availability.

Customers are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect or incomplete address may be charged to the customer when permitted by law.

If we cannot ship within the stated or legally required time, we will provide the notices and options required by applicable law, which may include consenting to a delay or canceling the order for a refund.

Contact us promptly if tracking shows delivery but the package cannot be located, or if the package arrives damaged. Rights and responsibility for loss or damage are determined by applicable law and any available carrier claims process.

Additional information is available in our Shipping Policy:

https://getbarnora.com/policies/shipping-policy

SECTION 6 - RETURNS, REFUNDS, AND CANCELLATIONS

Return requests must be made within 30 days after delivery.

Before returning a product, email info@vyrixllc.com with your order number, the product, and the reason for the request. Do not send a product back until Barnora provides return authorization and instructions.

Returned products generally must be unused, clean, dry, undamaged, and in their original condition and packaging. Products showing animal contact, dirt, hay, odor, wear, modification, misuse, or damage after delivery may not qualify for return.

Customers are responsible for return shipping unless Barnora confirms that the product was incorrect, defective, or damaged on arrival.

Approved refunds are issued to the original payment method after the returned product is received and inspected. Banks and payment providers may require additional processing time before the credit appears.

Contact us within 7 days after delivery if a product is damaged, defective, or incorrect. Include the order number and clear photographs of the product and packaging.

Full details are available in our Return and Refund Policy:

https://getbarnora.com/policies/refund-policy

SECTION 7 - ACCURACY AND CORRECTION OF ERRORS

Our website may occasionally contain typographical errors, inaccurate descriptions, incorrect prices, availability errors, or omissions.

We may correct errors and update information at any time. If an error materially affects an order already submitted, we may contact you to confirm the corrected information or cancel and refund the affected order.

Nothing in this section limits consumer rights that cannot be waived under applicable law.

SECTION 8 - ACCEPTABLE USE

You may use the Services only for lawful purposes.

You may not use the Services to violate laws, commit fraud, infringe intellectual-property rights, distribute malicious code, collect another person’s information without authorization, interfere with website security, submit false information, impersonate another person, or disrupt the operation of the Services.

You may not attempt to bypass checkout, payment, account, access-control, fraud-prevention, or security systems.

We may restrict access to the Services when reasonably necessary to protect customers, Barnora, Shopify, service providers, or the integrity of the website.

SECTION 9 - INTELLECTUAL PROPERTY

The Barnora name, logo, website design, original text, photographs, graphics, product presentation, and other original content are owned by or licensed to Vyrix LLC and are protected by applicable intellectual-property laws.

You may use the website for personal and lawful shopping purposes. You may not reproduce, republish, distribute, sell, modify, scrape, or commercially exploit protected content without written permission, except where permitted by law.

Shopify and third-party names, trademarks, and content remain the property of their respective owners.

SECTION 10 - THIRD-PARTY TOOLS AND LINKS

The Services may contain links to third-party websites or provide access to third-party services, including Shopify, payment providers, shipping carriers, analytics providers, customer-account tools, and social-media services.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party websites, services, content, outages, or transactions that are outside our reasonable control.

Review the applicable third-party terms before using those services.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

Barnora is powered by Shopify, which provides the ecommerce platform used to operate the store.

Purchases made through the Barnora store are transactions between the customer and Vyrix LLC. Shopify is not the seller of Barnora products and is not responsible for product selection, fulfillment, product use, returns, or customer support provided by Barnora.

Nothing in this section limits any responsibility that Shopify or another party cannot exclude under applicable law.

SECTION 12 - PRIVACY AND CUSTOMER INFORMATION

Our collection and use of personal information are governed by our Privacy Policy:

https://getbarnora.com/policies/privacy-policy

Because Shopify hosts the store, Shopify also processes certain information required to provide ecommerce, checkout, security, analytics, and customer-account services.

Shopify’s privacy information is available at:

https://www.shopify.com/legal/privacy

Information may be processed by service providers located in countries other than your country of residence, subject to applicable privacy laws and contractual protections.

SECTION 13 - REVIEWS AND FEEDBACK

Any review, comment, photograph, suggestion, or other feedback you submit must reflect your honest experience and must not be false, misleading, unlawful, abusive, infringing, or submitted under a deceptive identity.

You must clearly disclose any material incentive, free product, discount, payment, personal relationship, or other connection relevant to a review.

By submitting feedback, you grant Vyrix LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the feedback for operating and promoting Barnora, subject to applicable privacy and consumer-protection laws.

We may moderate or remove feedback that violates these Terms, contains unlawful material, exposes personal information, or is unrelated to the product or service. We will not remove a genuine review merely because it expresses a negative opinion.

Barnora does not publish invented customer testimonials or falsely label reviews as verified purchases.

SECTION 14 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and products are provided on an “as is” and “as available” basis except for any express written warranty provided with a product.

We do not guarantee that the website will always be uninterrupted, error-free, or available, or that every product will meet every customer’s individual expectations or intended use.

Any implied warranties, including merchantability, fitness for a particular purpose, title, durability, and non-infringement, are disclaimed only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits warranties, consumer protections, or other rights that cannot legally be excluded or limited.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Vyrix LLC, Barnora, and their officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, or replacement costs arising from use of the Services or products.

Where liability cannot be excluded, our liability will be limited only to the maximum extent permitted by applicable law.

Nothing in these Terms excludes liability for fraud, willful misconduct, gross negligence, personal injury, or any other liability that cannot legally be excluded or limited.

SECTION 16 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Vyrix LLC, Barnora, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.

This section does not require indemnification where prohibited by applicable consumer law.

SECTION 17 - SUSPENSION AND TERMINATION

We may suspend or terminate access to the Services if we reasonably believe that a user has violated these Terms, committed fraud, created a security risk, or used the Services unlawfully.

Termination does not affect payment obligations, completed transactions, accrued rights, or provisions that by their nature should continue after termination.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted or severed, and the remaining provisions will continue in effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms and the policies referenced in them form the entire agreement concerning use of the Services and replace prior website terms covering the same subject.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written consent.

We may assign these Terms as part of a merger, acquisition, restructuring, sale of assets, or other lawful business transfer, subject to applicable law.

SECTION 21 - GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws of the State of Wyoming and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in these Terms limits any non-waivable consumer rights or protections available under the laws applicable to the customer.

SECTION 22 - CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our business, products, services, technology, or legal obligations.

The current version will be posted on this page with an updated date. When required by law, we will provide additional notice of material changes.

Continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 23 - CONTACT INFORMATION

Questions about these Terms or the Barnora store should be sent to:

Trading name: Barnora

Operator: Vyrix LLC

Email: info@vyrixllc.com

Phone: +1 307-533-5320

Registered office: 30 N Gould St, Ste 22308, Sheridan, WY 82801, United States

For returns, contact us before shipping any product. Authorized returns are handled according to our Return and Refund Policy.